AudioRail® ADAT rx32tx32
online purchase form
Or telephone us at (978) 461-0177 to place an order


Filling out this form and clicking on the Submit button will take you to a secure server
where you will enter your credit card information to complete the order and receive confirmation.
In the web form that follows, make sure you type the little security
number that will appear into the little box provided.
Shipping costs
The following are shipping costs. Orders will be shipped, normally within one
business day, via UPS (United Parcel Service)
or U.S.P.S. (United States Postal Service),
insured. For online orders, products will be shipped to the billing address of
the credit card only. For other arrangements, or for faster methods of delivery,
call us at (978) 461-0177 to place a telephone order.
Foreign customers are responsible for any and all additional import charges imposed
by their country. These charges can be substantial. Please consult your national authority.
Foreign currency conversion is handled by the credit card holder's issuing bank.
| Quantity ordered |
| UPS Ground
or UPS Worldwide Expedited |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
| Continental U.S. |
21 | 38 | 54 | 75 | 92 | 109 | 130 | 147 |
| Canada |
46 | 62 | 81 | 124 | 143 | 161 | 204 | 223 |
| Puerto Rico, Metro Alaska, Metro Hawaii |
51 | 80 | 109 | 160 | 189 | 217 | 268 | 297 |
| Remote Alaska, Remote Hawaii |
58 | 87 | 116 | 178 | 204 | 233 | 291 | 320 |
| Belguim, France, Germany, Ireland, Italy, Luxembourg, Netherlands, United Kingdom |
149 | 204 | 255 | 407 | 459 | 511 | 663 | 715 |
| Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia |
148 | 202 | 259 | 405 | 462 | 519 | 664 | 721 |
| Japan |
149 | 206 | 265 | 412 | 471 | 530 | 677 | 736 |
| Bermuda |
160 | 224 | 291 | 448 | 515 | 581 | 739 | 805 |
| Austria, Denmark, Finland, Greece, Norway, Portugal, Spain, Sweden, Switzerland |
168 | 235 | 293 | 469 | 528 | 586 | 762 | 820 |
| Australia, Philippines |
166 | 252 | 324 | 504 | 577 | 650 | 829 | 902 |
| Cyprus |
178 | 274 | 354 | 548 | 628 | 708 | 901 | 982 |
| Malta |
293 | 440 | 589 | 880 | 1029 | 1178 | 1469 |
| Quantity ordered |
| U.S.P.S. Priority Mail
or U.S.P.S. Express Mail International |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
| Continental U.S. |
27 | 42 | 51 | 84 | 93 | 102 | 135 | 144 |
| Alaska, Hawaii |
30 | 46 | 56 | 92 | 102 | 112 | 148 | 158 |
| Canada |
50 | 73 | 95 | 146 | 168 | 190 | 240 | 263 |
| Australia, Japan |
59 | 95 | 132 | 191 | 227 | 263 | 322 | 359 |
| Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, |
55 | 85 | 116 | 170 | 201 | 232 | 286 | 317 |
| Austria, Belguim, Denmark, Finland, France, Germany, Greece, Ireland (both), Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom |
59 | 87 | 115 | 174 | 202 | 231 | 289 | 318 |
| Philippines |
57 | 93 | 131 | 186 | 224 | 262 | 317 | 355 |
| Bermuda |
54 | 62 | 99 | 138 | 199 | 237 | 275 | 336 |
Power cord
We regret that we cannot stock power cords for so many possible countries. All
products will be shipped with a standard U.S. power cord. The unit has a
standard IEC power connector on the rear panel that will accept power cords specific
to each country. The power accepted is 95-240 VAC, 50-60 Hz, drawing approximately
8 Watts at 120 Volts and approximately 12 Watts at 240 Volts.
Stock status and backorder policy
We do not backorder. If this order page is available, this means that
stock should be available for immediate shipment.
Order confirmation
Filling out the information on this page and clicking the Purchase button will
transfer control to a third party secure server that will capture your credit
card information. You will then immediately be notified of the success or failure
of the credit card transaction. If you get a browser error at this point, press
the refresh/reload button. If successful, you will be notified via e-mail upon
shipment of merchandise with tracking number, or contacted via telephone if there
is a problem with your order. Either way, if you do not get a response within a
day, contact us immediately via e-mail at info@audiorail.com
or telephone us at (978) 461-0177.
Online security
Your credit card information will be handled by an online credit card processing company that uses a
secure server and will be encrypted using an industry standard 128-bit SSL secure link whose
certificate was issued and
authenticated by Thawte. All other information
that you submitted will be sent to us from the server via standard e-mail (not encrypted).
Privacy policy
Information we have about you will not be shared with anyone outside of AudioRail
Technologies and its agents and successors without your consent, unless it is required
as part of a fraud investigation or a court order.
We may occasionally contact you via e-mail to communicate company product information.
This will not happen often. We will only contact you via telephone if there is a
problem with your order.
Return policy
Our products carry a 30-day return policy that has both generous and restrictive
aspects to it. If the product does not work in an application that we say it ought to,
due to some incompatibility or our not advertising or documenting the product properly,
the product can be returned for full refund of purchase price, including any U.S. sales
tax incurred, and including a maximum of $68 of shipping charges (corresponding to U.S.
domestic ground shipping charges to ship and return two units). International customers
must accept responsibility for additional shipping expenses above and beyond what we are
willing to completely reimburse U.S. domestic customers.
We regret that a small business like ours does not have the financial means to risk
the kind of "no questions asked" full refund policies of major distributers and
retailers. We wish we could, but we cannot. In a scenario where a customer desires
a "no questions asked" return, changes his mind, has misunderstood the product's
application where clearly documented in the website or user manual (for example,
if a customer does not understand the difference between optical S/PDIF and ADAT
Lightpipe, or perhaps did not realize that his existing building wiring was CAT3
or telephone grade cable and cannot be changed), or any other scenario that
involves misjudgment on the part of the customer, then we will still be happy to
take the return, charging a restocking fee to simply compensate us for what we
anticipate it will cost us to sell it again. We have no intention on making a profit
from a dissatisfied customer.
Again, we are a new startup doing our own direct sales and cannot afford to risk
generous return offers. Our product functionality is so simple and straightforward
that there should be no question as to the suitability of the product in any given
application, compared with kinds of professional audio products that may legitimately
require a trial period for a customer to decide whether a product's functionality
is suitable or desirable for his application.
As eager as we are to sell our products, we believe that customers in this industry
should carefully research potential product investments, technical documentation,
and competitive alternatives with diligence and sobermindedness, rather than simply
purchase a product on impulse because "it's cool".
Please do not hesitate to contact us at info@audiorail.com,
or telephone us at (978) 461-0177 to discuss your product application or ask any
questions. We stand by our products with honesty and integrity, and will not turn
down a legitimate complaint or ignore a legitimate problem. Your successful product
application is of utmost concern to us, and we will not pressure anyone to invest in
our products simply to make a sale, or if they are not right for the application.
5 year limited warranty
AudioRail Technologies warrants this product to be free of defects relating to material and
workmanship for a period of 5 years from the original date of purchase, subject to the
conditions below:
- Minor cosmetic problems associated with the normal wear and tear that professional
audio equipment is subject to, or which have no bearing on proper operation of the
unit are not covered.
- Problems associated with accident, abuse or neglect by the user are not covered.
- Problems associated with subjecting the unit to operational and environmental
conditions outside those specified by this manual are not covered.
- A unit that has been modified in any way by the user is not covered, if AudioRail
Technologies, at its sole discretion, determines that the user modification has a cost
impact upon the warranty claim or affects compliance to EMC or safety regulations.
- Repairs not carried out by agents specifically authorized by AudioRail Technologies
may or may not void the warranty. AudioRail Technologies will review the nature and
workmanship associated with unauthorized repairs. If it is determined by AudioRail
Technologies that the unauthorized repair will cost AudioRail Technologies more
than if it had been repaired by AudioRail Technologies in the first place, or the
unauthorized repair affects compliance to EMC or safety regulations, then AudioRail
Technologies reserves the right to consider the warranty void and charge fees it
considers appropriate to properly repair the product.
AudioRail Technologies will either repair or replace, at its sole discretion, defective
equipment legitimately under warranty, at its expense, and pay for shipping charges both
ways (U.S. domestic ground transportation). Contact AudioRail Technologies first, before
shipping any product back to AudioRail Technologies.
This warranty is transferable. It is not affected by transfer of product ownership.
Customer service and support
Please do not hesitate to contact us at (978) 461-0177 or
info@audiorail.com on any issue that
requires support. Your successful product application is of utmost concern to us,
and we are eager to help you.
About the high foreign shipping rates
The foreign shipping rates are high because the merchandise is being shipped directly
from the U.S. manufacturer (AudioRail Technologies) on a sale by sale basis. If our
products were instead offered through international distribution channels and retailers,
the shipping costs from these sources would indeed be lower. However, the base product
price in that case would be higher due to the associated costs that distribution and
retail sales normally incurs. This should be taken into account.
Distributors and retailers are not in business for free.
This principle applies as well even to domestic sales. If AudioRail products could be
purchased from a retail store, or from a large online distributor that charges no shipping
for orders costing over a couple hundred dollars, the end cost to the user would still
be higher, because the retailer or online distributor would inflate the purchase
price from what we charged them, and make us commit to not underprice them.
The overall cost of ownership of AudioRail products, including shipping, should be
compared to the cost of ownership and implementation of alternative products, when
making a purchase decision. If cost is an issue, then AudioRail should work out to
be an attractive option, even with high shipping costs.